After 10 years in business, a local retailer realized they were investing in technology but felt they were not getting the automation and efficiency they expected for their IT spending. They had one software developer for their ecommerce website, another for their point of sale software, and a contract with a local hardware and network support company for office equipment, including a server with their accounting software and point of sale software databases. The retailer wanted to integrate their accounting software, ecommerce website, and point of sale software to reduce duplicate data entry and increase staff productivity.
The retailer was already spending $150,000 per year on IT salaries, $20,000 per year on hardware and network services, and another $25,000 per year on data, hosting, phones, and software licenses. They were considering doubling their IT salaries to bring in full-time IT leadership.
With our Virtual CIO / Virtual CTO service, we organized their software development efforts to optimize the time of their in-house developers and secured new contracts to manage their IT budget more effectively. These changes paid for our service without increasing their overall costs, and they successfully integrated their accounting software, ecommerce website, and point of sale software, achieving their goal of streamlined operations and enhanced productivity.
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