One Powerful Agent Is the Wrong Trust Model

The recent OpenAI and Hugging Face security incident is worth paying attention to, but not because every business should panic about AI. It is worth paying attention to because it shows where this whole AI era is heading. OpenAI said the incident happened during an internal evaluation of advanced cyber capabilities. The models were being […]

Make the Next Decision Visible

A lot of AI and automation projects do not stall because the model is weak. They stall because the next decision is hidden. The business has a process. The process has exceptions. The exceptions live in someone’s head. The approvals happen in email. The status lives in a spreadsheet. The real business rule is buried […]

Your AI Strategy Needs a Working Rhythm

A lot of companies are still treating AI like a tool selection problem. Which model should we use?Which chatbot should we try?Which vendor has the best demo?Which feature should we add? Those questions are not useless, but they are usually not the best place to start. A better question is: What work needs a better […]

The Work Behind the Show

I missed my normal Sunday writing window this week. That is not a complaint. It is just what happened. We hosted a party on Saturday for the 250th birthday of the United States, and by the time Sunday came around, the weekend had already become the lesson. The party was spectacular. The fireworks were great. […]

AI-Built Software Still Needs Real Engineering

AI has made it easier than ever to get software to a first version. That is not a small thing. A founder with an idea, persistence, and the right tools can now build something that would have taken a much larger team not that long ago. Internal tools, mobile apps, dashboards, automation workflows, prototypes, and […]

AI Should Ask Why More Often

One of the most useful questions in business technology is also one of the simplest: Why? My son is almost four, so I hear that question a lot right now. No matter what we are doing, he wants to know why. Sometimes it is funny. Sometimes it is exhausting. Sometimes it forces me to explain […]

AI Needs an Operating Rhythm

Most conversations about artificial intelligence begin with capability. Can it write content? Can it summarize documents? Can it analyze data? Can it automate a process that currently requires human effort? Those questions are important, but they are also relatively easy to answer. Modern AI systems are increasingly capable, and each new generation of tools seems […]

AI Demos Are Easy, AI Systems Are The Real Work

AI has gotten very good at creating impressive moments. A prompt turns into a plan. A model summarizes a document. A chatbot answers a question. A prototype looks magical in a five minute demo. That is useful, but it is not the same thing as a working business system. Real businesses need more than a […]

The Summer of Practical AI

Being a builder is a skill. I have spent the last few days helping a client prepare for a website launch. He designed the vision. Another company handled the original build. I came in afterward to help tie everything together, refine the rough edges, and make the entire experience actually work the way it should. […]